Effective Date: December, 2024
SeaQuest Cruise Line (“SeaQuest,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our services.
1. Information We Collect
1.1 Personal Information: We collect personal details such as name, email, phone number, passport information, and payment details when you make a booking or register on our website.
1.2 Technical Information: We may collect data such as IP addresses, browser type, device details, and cookies to enhance your user experience.
1.3 Transaction Information: Payment and transaction records are collected to process bookings and refunds.
1.4 Health and Safety Information: We may collect medical details in compliance with health and safety regulations for passengers on board.
2. How We Use Your Information
2.1 To process bookings, payments, and customer inquiries.
2.2 To personalize your experience and provide relevant offers.
2.3 To improve our website functionality and services.
2.4 To comply with legal and regulatory obligations, including safety protocols.
2.5 To prevent fraud and unauthorized transactions.
3. Information Sharing and Disclosure
3.1 We do not sell or rent your personal data to third parties.
3.2 We may share information with trusted partners, such as payment processors, travel agencies, or government authorities, to facilitate services.
3.3 Your data may be disclosed if required by law or in response to legal requests.
4. Data Security
4.1 We implement security measures to protect your information from unauthorized access, alteration, or disclosure.
4.2 Despite our best efforts, no system is 100% secure. Users are advised to take necessary precautions when sharing personal data.
5. Your Rights and Choices
5.1 You have the right to request access, correction, or deletion of your personal data.
5.2 You can opt out of marketing emails by following the unsubscribe link.
5.3 You may disable cookies through your browser settings.
6. Data Retention
6.1 We retain your data for as long as necessary to fulfill our services and legal obligations.
6.2 After the retention period, data will be securely deleted or anonymized.
7. Third-Party Links
7.1 Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Children’s Privacy
8.1 Our services are not intended for individuals under 18 years of age.
8.2 We do not knowingly collect personal data from minors. If discovered, such information will be deleted.
9. Changes to This Policy
9.1 SeaQuest reserves the right to update this Privacy Policy at any time.
9.2 We will notify users of significant changes through email or website notifications.
10. Contact Us
For any questions or requests regarding this Privacy Policy, contact us at [email protected]
Thank you for choosing SeaQuest Cruise Line!